Notifive Product Features

Notification Features
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Multichannel support

Notifive provide support for five different channels. SMS, Email, Phonecall, Push and Social Media. You can choose one channel at a time or multiple channels at a time depending on the delivery priority, cost and content.

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Recurring messages

Notifive provides advanced recurring message support with fixed or variable intervals. E.g Car service reminders or Birthdays occur at different times of the year. Upload the data once Notifive will send the message at the right time.

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SMS notification

SMS notification enables you send SMS to one or several hundreds from your desktop, tablet or PC using the same web browser interface. You can enter the recipient list on the web form one at a time, or import from the excel or CSV file. Or you may select the recipients from the contact list

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Voice Alerts

For certain situations, there is nothing more effective than actually making a phone call and alerting people. Useful for quick voice notifications, emergency alerts or notifications to people with special needs. Responses can be collected via phone keypad. Supports Text to Speech or provide your own recordings

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Un-subscription & opt-outs

Notifive comes with advanced un-subscription and opt-out features. Recipients can un-subscribe or opt-out from email or SMS messages. E.g. SMS optout will work for similar keywords like "cancel", "stop" ...

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Email Notification

Short email notifications are more effective than newsletters for many business needs. E.g. Recurring reminders, payment notifications, changes of opening hours...You can send personalized bulk email without your domain getting black listed as spammers unknowingly!

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Push Notification

Push Notification is a very cost effective notification for users with Andriod or IOS devices. Many well known push applications are supported. Push notifications are also very useful for continuous updates or notifications required for support teams on tickets or alerts

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Social Media Notification

Social Media Notification is a powerful and effective way to reach people who prefer notifications via social media sites like Facebook or Twitter. This is also a very cost effective notification service.

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SMS Inbox

SMS inbox allows your customers to text you about enquiries, appointment changes and many more..SMS inbox allows employees to access the inbox and reply to customer enquiries.

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Actionable Notifications

Notifications can be responded by receiver by same or different channel. E.g: Confirm Appointment by sending Yes or replying to specific requests. Other actions can be booking or paying for a service. Business rules can be set to take action based on specific responses.

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Quick notifications

Quick notifications are very useful in many situations. E.g To send SMS to selected list of 40 clients, select the recipients from contacts and type in the message and click send.

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Bulk Notification - Excel or CSV

Excel or CSV helps to send notifications to a larger group. Upload the data in Excel or CSV, select the message template, select the delivery method and schedule the delivery time.

Usability Features
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Personalised Messages

SMS messages can be personalized. To send a personalised message like 'Dear Ms Jones , As a valued customer we would like offer you a discount of 10%on your next purchase'. Notifive automatically inserts the marked variables based on customer profile.

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Templates

Advanced users you can save a template which can be reused at a later time. Template can have variables which can be substituted for each message based on the data you enter or import. For example you may have different templates from promotions, alerts.

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Works on Mobile, Tablet and Desktop

Notifive application works on Mobile, Tablet and Desktop. No need to install any applications.

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Customizable Design

The customisation feature enables you to add / remove features or choose one or more channels or customize user interfaces

Deployment Features
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Cloud

Notifive is a cloud based software application with no installation. It is hosted in secure datacenters from reputable organizations. See On-premise installation option.

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On-Premise

You business and security requirements may require Notifive to be installed in your own servers. Notifive can be installed in an on-premise server or on your private cloud if required. You can install on your Windows or Linux servers.

Reporting Features
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Powerful Reporting Capability

You can use web browser to view the reports or you can export reports to PDF, Excel, Word, CSV for further analysis or archiving.

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Custom Report

If the prebuilt reports do not meet your requirements, we will specific custom reports for your account

Contact Management Features
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Contact Management

Contacts allows you to send SMS, Email or Push messages to your clients in one click. Select the group,select the channel and send. E.g send personalised SMS messages with a promotion to your 300 loyal customers.

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Import Client details

You can import the contact details of the clients from an Excel or CSV file. Contact import comes with powerful data verification to avoid unusable data like badly formatted email or phone numbers.

Integration/API Features
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REST APIs

Notifive provides HTTP / REST based APIs to integrate with other business applications. APIs are fully documented with examples and code.

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Developer Support

We provide developer level support if you need to integrate Notifive to your existing business applications or processes.

Pricing Features

Notifive provides a flexible pricing model based on your needs.

Pricing is based on the volume, service requirements, delivery speed and type of channels you use. You can either choose a pre-defined pricing plan or we will provide a customized pricing for you. Set up fees will apply only if you need on-premise installation. Contact us for more details

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PAY as you use or Subscription

Notifive pricing is flexible. You can pay as you go based on the volume, delivery speed and channel type OR choose a pre-defined subscription plan. contact us for pricing.

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Customized pricing

Just because Notifive supports multiple channels doesn't mean you have to pay for all. Pay only for the channel you need and for the amount or period you need.

Service Provider Features

We use several reputed service providers for the delivery of email, SMS, Phone calls and Push messages.

Based on your needs, you can choose message prioritization and SLAs. You can find the right balance between cost, reliability and speed to suit your needs. Contact us for more details

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Delivery prioritization

Notifive allows you to choose the delivery speed and priority. You may choose to send promotional messages at a lower delivery rate and keeps the cost down. Important messages like "Alerts" may need to send immediately with a service provider who guarantees faster and reliable service.

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Service Provider Selection

You may choose the service provider for delivering email, sms, phone calls or push messages depending on the country, pricing, SLAs. Alternatively, you can use the default service provider which will be based on the location of the message origin, destination and delivery priority.